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Title
Text copied to clipboard!Service Director Regulatory and Technical
Description
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We are looking for a Service Director Regulatory and Technical to lead and manage all aspects of regulatory compliance and technical service delivery within our organization. This role is critical in ensuring that our services meet all applicable legal and regulatory standards while also maintaining high levels of technical performance and customer satisfaction.
The ideal candidate will have a strong background in regulatory affairs, technical operations, and leadership. You will be responsible for developing and implementing regulatory strategies, managing audits and inspections, and ensuring that all technical services are delivered efficiently and effectively. You will also work closely with cross-functional teams including legal, engineering, quality assurance, and customer service to ensure alignment and compliance across the organization.
In this role, you will monitor changes in relevant laws and regulations, assess their impact on the organization, and lead initiatives to ensure compliance. You will also oversee the development and maintenance of technical documentation, standard operating procedures, and training programs to support regulatory and technical excellence.
This position requires excellent communication and leadership skills, as you will be expected to represent the company in discussions with regulatory bodies, clients, and internal stakeholders. You should be comfortable working in a fast-paced environment and capable of managing multiple priorities simultaneously.
If you are a strategic thinker with a passion for regulatory compliance and technical excellence, we invite you to apply for this exciting leadership opportunity.
Responsibilities
Text copied to clipboard!- Develop and implement regulatory compliance strategies.
- Oversee technical service operations and ensure service quality.
- Manage audits, inspections, and regulatory submissions.
- Monitor changes in laws and regulations affecting the business.
- Collaborate with cross-functional teams to ensure compliance.
- Maintain and update technical documentation and SOPs.
- Lead training programs on regulatory and technical topics.
- Represent the company in regulatory discussions and audits.
- Ensure timely resolution of compliance and technical issues.
- Drive continuous improvement in regulatory and technical processes.
Requirements
Text copied to clipboard!- Bachelor’s degree in engineering, science, or related field.
- Minimum 8 years of experience in regulatory and technical roles.
- Strong knowledge of industry regulations and standards.
- Proven leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Experience with audits and regulatory inspections.
- Ability to manage multiple projects and priorities.
- Detail-oriented with strong analytical skills.
- Proficiency in technical documentation and reporting.
- Familiarity with quality management systems.
Potential interview questions
Text copied to clipboard!- What experience do you have with regulatory compliance?
- Can you describe a time you led a successful audit?
- How do you stay updated on regulatory changes?
- What technical services have you managed in the past?
- How do you ensure cross-functional collaboration?
- Describe your approach to continuous improvement.
- What tools do you use for compliance tracking?
- How do you handle conflicting priorities?
- Have you ever dealt with a regulatory violation? What was the outcome?
- What is your leadership style?
